Waterford Institute of Technology banner

   You are at: Computer Services

Welcome to WIT Computer Services

The Computer Services department is responsible for the maintenance and development of Institute IT facilities including general computing facilities for staff and students, data and phone networks, e-mail facilities and MIS systems.  Some specialised computer facilities associated with certain academic departments are managed by local technicians in these departments.

campus map -

Map of Main Campus (Walton Building in Red).

Computer Services can be contacted as follows:

By Postal Address:

Computer Services Department
Walton Building
Waterford Institute of Technology
Cork Road Campus
Waterford
Co. Waterford

By Telephone:

+353 (51) 84 5524 (ext. 5524 internally)

By E-mail:

computerservices@wit.ie

Computer Services Help Desk

We also maintain a help desk in the Walton Building at the Cork Road Campus, which is opened at the following times:

Problems with WIT IT facilities may be reported at our help desk, via the ‘phone or via email.

Opening Hours:     Monday to Friday

                              Morning: 9:30am to 12:30pm

                              Afternoon: 2:00pm to 5:00pm

                              Night/Evening (Monday to Thursday only): 6:30pm to 9:00pm

                              Closed Saturday and Sunday

Please note that during non-term times these hours are subject to change.

 

Unfortunately, we cannot offer a support service for personal, home computing equipment/software or for email facilities other than WIT email facilities.  

There are many specialised software applications installed in a variety of computer labs throughout the Institute such as Photoshop, Autocad, SPSS, etc.  Please refer to the appropriate academic departments for software queries and to the outlet where you purchased any home equipment for technical support.

Online Help And Assistance

There are a number of FAQs online which deal with the more typical queries received by Computer Services.  As the help desk is not manned 24/7, you may find the answer you need in our FAQs.