Fabrice Bartholin is a lecturer in Hospitality Management and Tourism. Fabrice teaches theory-based modules in the areas of hospitality and tourism operations management, with a particular focus on practical components.
Fabrice is currently the Programme leader for undergraduate Hospitality and Tourism courses at level 7 and level 8.
Fabrice completed an Executive Master in Business Administration and is currently a PhD candidate at Dublin City University. Fabrice's PhD work explores the impact of the future of services on frontline employees' experiences at work and other distal organisational outcomes. The study investigates changes affecting the provision of frontline services and their consumption.
Fabrice is enthusiastic about interdisciplinary research, with a particular interest in frontline service encounters and employee well-being, service technologies and service experience delivery.
Member of SERVSIG (Service Research Community)
Fabrice presently delivers a variety of applied and academic modules in the areas of Hospitality and Tourism operations and management.
Fluent in English, French and Spanish, Fabrice has taught French to different cohorts under the Alliance Francaise umbrella in its Kilkenny Branch.
Fabrice has more than 15 years of experience at the senior level in the luxury segment of the hospitality business, having worked in both Irish and international businesses in the service industry.
2009-2014 Director of Food and Beverage, The Westin Hotel Dublin, Ireland
2004-2009 Food and Beverage Manager, Mount Juliet Conrad, Kilkenny, Ireland
2002-2004 Food and Beverage Manager, The Warwick San Francisco, USA
1998-2002 Various operational positions in Asia and Europe in 4 and 5 stars hotel properties
Winner MBA Strategy Forum Competition, Issued by the MBAAI, June 2016
Bartholin, F. V., Collings, D. and Gao, Y. 'The future of services: a frontline employee perspective', 12th SERVSIG conference, University of Strathclyde, Glasgow, United Kingdom.
Bartholin, F. 'Towards a ‘high-tech human service delivery’: an interdisciplinary examination of the impact of frontline service technology and targeted human resources practices on service firms’ organisational outcomes', IAM 2020 virtual doctoral colloquium, Dublin City University.
Bartholin, F. and Kelliher, F. 'A fresh look at competency-based teaching for hospitality management education: an applied learning approach to a training restaurant environment', Tourism and Hospitality Research in Ireland Conference Limerick, Ireland.