- Senior Lecturer - Management, Co-chair RIKON research group, Professor (partner faculty) - Shanghai University, China
- Business -Management And Organisation
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Senior Lecturer in Management, co-chair of the RIKON research group at the School of Business, WIT and partner faculty Professor at Shanghai University, China. 20+ years of teaching and training experience and extensive International experience in senior Project Management and Retail and Finance Consultancy roles.
Chair of the Irish Academy of Management (2017-present), member of the Irish Research Council (2015-present), member of the Royal Irish Academy Social Science Committee (2014-present).
Research focus: micro-firm and executive capability development.
Key funded research projects: Fulbright Scholar (2014-15), INTERREG GIFT Project (2011-14), SIF II Transfer of Knowledge in the Curriculum project (2008-10), Transnational (Cross-border) Entrepreneurs Research Project (2006-13), Tourism Learning Network Initiative (2005-10).
Co-Chair & Senior Researcher, RIKON Research Group, WIT, Ireland 2007-current
Founding member & senior researcher of the Research in Innovation, Knowledge, Organisations and Networks (RIKON) group; identified as an emergent research area in the South East Institutes’ joint submission to the HEA (2012) and as a key research group in the innovation in services and business processes (IOT Ireland website, 2013). RIKON has secured over €9m in funding, has engaged with over 1200 SMEs and has over 30 research students, consultants and colleagues working within the group, alongside three postdoctoral researchers, a research fellow and seven senior researchers. Notably, RIKON is one of the country’s leading facilitators of Enterprise-Ireland supported Innovation Vouchers and has liaised with over 350 new and small companies to help them develop their innovation capabilities, growth strategies and business management functions.
Research focuses on micro-firm learning and management capability development. Published in top-tier journals including the Journal of Tourism Management, IMM and the Journal of Business Ethics. Co-edited two books and co-authored a number of Irish-based case studies for use in under-graduate & post-graduate education.
- Knowledge Transfer Ireland Research2Business Collaborative Impact award, 2015
- Fulbright Scholar 2014-15
- Postgraduate Supervision Excellence Award, WIT, 2008 and 2012
- Case Awards: EFMD x 2, National Case Writing Competition Ireland (runner up)
- Best paper commendations and awards: RENT, ISBE, IAM, THRI conferences
Research funding/ key research projects
Contributed to the securing of €6m+ research funding and a further €2m commercial funding through the RIKON research group in the last decade, encompassing senior academic roles in INTERREG, SFI and Failte Ireland research projects and as researcher/ research supervisor/ mentor on Irish Research Council, IOTI, Failte Ireland, Strand 1, NAIRTL, Enterprise Ireland and Royal Irish Academy-funded projects.
Key research projects
- Fulbright Scholar, 2014-15: examined the role of trust in building rural tourism network engagement, while based at the RUPRI Centre, University of Missouri, USA.
- Academic Mentor, Irish Research Council Elevate Fellowship, 2014-17: Dr Leana Reinl, University of Guelph Canada and Waterford Institute of Technology studying ‘Transitioning evolving learning communities to sustainability: A social learning framework for rural tourism development’.
- INTERREG GIFT Project (Senior Academic), 2011- 2014: Senior Academic involved in the design, application and implementation of this project, which partners Schools of Science and Business in Bangor University Wales, UCD & WIT exploring small enterprise green innovation and future technologies in our mutual domains.
- Selected to participate on the ‘Accessing the Economy Programme’ (2008) hosted by Boston College on behalf of the US Federal Reserve, USA
- SIF II (Professional Doctorate Coordinator), 2007-09: This project was funded under the ‘Creating a Sustainable Environment for Knowledge Transfer in Undergraduate and Postgraduate Education and Research’ project, partnered with WIT, Cork IoT & UCC.
- Tourism Learning Network Initiative (Academic Team Member), 2005-10: This Failte Ireland TLN skills initiative, managed by WIT, involved the up skilling of small firm owners operating in the tourism sector.
Publication / Conference Peer Review
- Guest Editor, Irish Journal of Management 2017
- Editorial Board Member - Electronic Journal of Business Research Methodology, 2014-
- Journal Paper Review: Journal of Business Ethics, Tourism Management, European Journal of Information Systems, Journal of Tourism and Hospitality Planning & Development, IJM, Journal of Action Learning: Practice and Research
- Book Review: O’Connor, N. et al., 2007, Tourism and Hospitality Research in Ireland; Daft, R., 2005, The Leadership Experience, Thomson South Western, Canada
- Conference Peer Review: Academy of Management; Irish Academy of Management; EuroChrie; SLNIW
Senior Lecturer in Management, Waterford Institute of Technology, Ireland, 2000-current
Lecture on Doctoral, Masters and Executive programmes specialising in organisational behaviour, leadership, change management, reflective practice and critical thinking. Co-manage the MBA insider action research organizational change program. Previously lectured on the MBS in the Management of Change, Bachelor of Business, BA in BIS, Multimedia Studies, BSc Retail Management, BSc Small Enterprise Management and the Postgraduate Diploma in Small Business Management.
Research Supervision: Supervise/ co-supervise Masters and Doctoral research students (15 graduated, 4 current) and examine Masters and Doctoral theses. I am mentor to Dr Leana Reinl, Irish Research Council Elevate Postdoctoral Fellow (2014-18).
- Doctorate in Business Administration (DBA), 2009-2015
- MBS in the Management of Change, 2005-2009
- BSc in Retail Management, 2003-2005
- HCBS in eBusiness Applications, 2002-2003
Professor, Shanghai University (SHU), China, 2011-current [partner faculty]
MBA SHU lecturer, specialising in Business Entrepreneurship Planning and Strategic Business Development. Engage with nascent entrepreneurs at the SHU Technical Park, Shanghai facilitating growth strategy planning and business development, liaise with Enterprise Ireland (China),.
Guest/ Visiting Lecturer, Various
I deliver guest lectures and seminars at various universities/ professional bodies, 2000-present:
- University of Missouri; Michigan State University, USA, 2015
- University of Guelph, Canada, 2015
- Research Lecture Series, LINK research group, Dublin City University, Ireland, 2014
- MBA & Research Lecture Series, Memorial University Newfoundland, 2011
- Internationalisation Module, Masters in Business Studies, Grand École, France, 2008
- International Society of Travel and Tourism Educators (ISTTE), Dublin, 2008
- SDA Bocconi School of Management, Milan, Italy, 2006
- Research Lecture , NeXt research group, Wilfrid Laurier University, Canada, 2008 & 2010
- MBS in HRM, NUI Galway, Ireland, 2006-2008
- MSc in Management Science, Waterloo University, Canada, 2005
- Research Lecture Series, Trinity College Dublin, Ireland, 2002
- Professional Doctorate Coordinator (SIF II, 2007-9): responsible for the coordination and implementation of a professional Doctorate in Business Administration (DBA) at WIT. This programme was launched in 2010 and the first cohort qualified graduated in Jan. 2015.
- Course Development Lead: DBA 2007-2009; MBS in the Management of Change, 2004-2005; BSc in Retail Management, 2002-2003; HCBS eBusiness Applications (national ATP initiative), 2001-2002.
- Course development/ enhancement board member with module responsibility: MBA (2014), MByte (2013), BSc in Small Enterprise Management (2010), BSc in Multimedia Applications Development (2007); Certificate in Tourism Business Practice (2006); BSc in Information Technology (2006); MBS Executive Branding & Reputation Management (2006); BSc in Applied Computing (2005); Post Graduate Diploma in Enterprise Development (2004); MBS (2004); BA in Business Information Systems (2002)
Teaching and Learning Research
Deeply interested in the development of intuitive and technical capabilities among pre- and post- experience management students and apply a number of research-informed approaches in student interactions, including simulated business environments, experiential learning projects, action research, blended learning and applied learning tools. A focus on innovative teaching practices has evolved into a research interest shared with like-minded colleagues from WIT, Trinity College Dublin, Queens University Belfast, University of Ulster and NUI Maynooth.
MBS in the Management of Change (Executive Masters Programme) shortlisted for the Postgraduate Course of the Year - Business, gradireland Graduate Recruitment Awards, 2010
My Professional Experience
Pursued a successful International career in project management/ consultancy, specialising in large-scale information system installations in the banking and retail sectors in Europe, North and South America, Canada, the Middle East and Australia (1988-2000);
- 1996-2000 Project Manager, Fujitsu ICL, Dublin (& Colonial Bank, Australia)
- 1993-1996 Product Consultant, MYSIS Banking Systems (formally Kindle), Dublin
- 1989-1990 Accounts Executive, National Automation Project, Big V Pharmacy, Canada
- 1988 Microcomputer Support Executive, Transamerica, USA
Fujitsu ICL International Excellence Award, 1999 in recognition of achievements in establishing a Managed Service Department in Ireland.
- Doctoral and Masters (Research) Examiner: UK, Ireland and New Zealand, 2006 - current
- Professional Doctorate, University of Chester, UK, 2014-
- Masters Program, Cork IoT, 2016-
- Undergraduate/ Postgraduate programmes, University of Limerick, 2013-2017
- Research Evaluator, Fiosraigh Research Funding Programme, Dublin IoT, 2014-2016
- Undergraduate/ Postgraduate programmes, IoT Blanchardstown, 2008-2014
- Undergraduate & postgraduate programmatic review: National College of Ireland, Limerick IoT, IoT Tralee, Dublin Business School (chair)
Board & Committee Membership
- Chair, Irish Academy of Management, 2017-present
- Research Council Member, 2015-present
- Member of the Social Science Academy Committee, Royal Irish Academy, 2014-present
- School of Business Board, 2012-2015
- WIT Human Resource Strategy for Researchers (HRS4Rs) Steering Committee, 2012-14
- Chair, IAM Conference, WIT (265 attendees) 2013
- Teaching, Learning and Assessment Strategy (TLAS) Group, WIT, 2008
Dempsey, D., Kelliher, F. (eds). 2017 Industry Trends in Cloud Computing: Delivering revenue models for software as a service. Palgrave Macmillan, UK.
Kelliher, F., Reinl, L. (eds). 2014, Green Innovation and Future Technology: Engaging Regional SMEs in the Green Economy. Palgrave Pivot, UK.
Kelliher, F., McAdam, R. Forthcoming. Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting. Production Planning and Control - The Management of Operations.
Kelliher, F., Kearney, A., Harrington, D. Forthcoming. Managing innovation in the hospitality micro firm: a framework for sensing, seizing and reconfiguring dynamic capabilities. Hospitality & Society, ABS 2
Kearney, A., Harrington, D., Kelliher, F. 2017. Managerial capability for innovation for micro-firms: Integrating theory with empirical evidence. Irish Journal of Management, Special issue: Performance Innovation in a Recovering Economy, 36(1), 49-59.
Galavan, R., Harrington, D., Kelliher, F. 2016. Reconsidering the Rigor Relevance Gap: The Need for Contextualised Research in Risk Societies. Irish Journal of Management, 35(2), 159-164.
Fleming, D., Lynch, P., Kelliher, F. 2016. The process of evaluating Business to Business relationships facing dissolution. Industrial Marketing Management, 58, 83-93.
Doyle, L., Kelliher, F., Harrington, D. 2016. How multi-levels of individual and team learning interact in a public healthcare organization: a conceptual framework. Action learning: Research and Practice, 13(1), 10-22.
Reinl, L., Kelliher, F. 2015. Transforming tourism micro firm practitioner learning: Exploring the road to a sustainable learning community. Journal of Teaching in Travel and Tourism, 15:3, 278-293.
Reinl, L., Owens, E., Kelliher, F., Harrington, D. 2015. Facilitating cross-border knowledge exchange among rural micro-firms: a community of practice perspective. International Journal of Entrepreneurship and Innovation. 16(3), 183-195.
Kelliher, F., Reinl, L., 2014. Learning in Action: Implementing a facilitated learning programme for tourism micro-firms, Irish Business Journal, 9(1), 5-16.
Kelliher, F., 2014. Just do it: Action learning as a catalyst for reflective practice on an MBA programme. Procedia - Social and Behavioral Sciences, 141, 1275-1280
Reinl, L., Kelliher, F., 2014, The social dynamics of micro-firm learning in an evolving learning community, Journal of Tourism Management, 40(Feb), 117-125
Roche, C., Kelliher, F. 2014, Giving 'best advice': Proposing a Framework of Community Pharmacist Professional Judgment Formation. Pharmacy, Special Issue: Rural and Regional Pharmacy Education and Leadership, 2, 74-85
Kearney, A., Harrington, D., Kelliher, F., 2014, Exploiting managerial capability for innovation in a micro-firm context, European Journal of Training & Development, 38(1/2), 95-117
Dunne, E., Kelliher, F., 2013, Learning in Action: Creating a community of inquiry in a healthcare organization, Action Learning: Research and Practice, 10(2), 148-157
Kelliher, F., Aylward, E., 2013, Rural Enterprise Network Engagement – the challenges and benefits of achieving balance in action, Enterprising Matters, ISBE, June
Kelliher, F., Reinl, L., 2011, From facilitated to independent Tourism Learning Networks: Connecting the Dots, Tourism and Hospitality Planning & Development; Special Issue, Researching Tourism Entrepreneurship: Multiple worldviews, voices and trusts, 8(2): 185-197
Reinl, L., Kelliher, F., 2010, Cooperation in Context - The learning relationships amongst stakeholders within a small firm learning network, International Journal of Entrepreneurship and Innovation, 11(2): 141-50
Kelliher, F., Harrington, D., Galavan, R., 2010, Spreading Leader Knowledge: Investigating a participatory mode of knowledge dissemination among management undergraduates, Irish Journal of Management, 29(2): 107-25
Kelliher, F., Reinl, L., 2009, A resource based view of micro-firm management practice, Journal of Small Business and Enterprise Development, 16(3): 521-32
Kealy, A., Kelliher, F., 2009, An investigation into Internet users’ perception regarding the data privacy policies of virtual companies operating in Ireland, International Journal of Automation Austria, 17(2): 95-109
Kelliher, F., Foley, A., Frampton, AM, 2009, Facilitating small firm learning networks in the Irish Tourism Sector, Journal of Tourism and Hospitality Research, 9(1): 80-95
Roche, C., Kelliher, F., 2009, Exploring the patient consent process in Community Pharmacy practice, Journal of Business Ethics, 86 (1): 91
Kelliher, F., 2007, Real world in a classroom, National Academy for the Integration of Research and Teaching and Learning, Annual Report: 56-7
Kelliher, F., 2007, Small firm cooperative constructs: addressing industry power relationships, Journal of Small Business & Enterprise Development, 14(3): 501-13
Kelliher, F., Henderson, J.B., 2006, A learning framework for the small business environment, Journal of European Industrial Training, 30(7): 512-28
Kelliher, F. 2006, An analysis of the impact on employee learning of a critical incident in the micro-firm environment, PhD Thesis, Queen’s University Belfast, April
Foley, A., Harrington, D., Kelliher, F., 2006, How learning networks can bridge the training gap, Decision, 11(2): 10-15
Kelliher, F., 2005, Interpretivism and the pursuit of research legitimisation: an integrated approach to single case design, The Electronic Journal of Business Research Methodology, 3(2):123-32
Book Chapters/ Case studies
Aylward, D., Reinl, L., Kelliher, F. Forthcoming. Micro-firm learning communities in rural tourism settings - a multi-case study. In R. Blackburn, U. Hytti & E. Laveren (eds). ECSB Frontiers in European Entrepreneurship Research (RENT Anthologies). Edward Elgar, UK.
Kelliher, F., Aylward, E., Reinl, L., 2014, The impact of knowledge hoarding on micro-firm learning network exchange. In: C. Machado & J.P. Davim (eds) Transfer and Management of Knowledge (Cognitive Science and Knowledge Management Series), ISTE Ltd and John Wiley & Sons, pp. 1-20.
Kelliher, F., Aylward, E., Lynch, P., 2014, Exploring rural enterprise: The impact of regional stakeholder engagement on collaborative rural networks. In: C. Henry & G. McElwee (eds) Exploring Rural Enterprise: New Perspectives on research, policy & practice (Contemporary Issues in Entrepreneurship Research, Vol. 4) Emerald Group Publishing Limited, pp.35 – 57
O’Riordan, C., Kelliher, F., 2011, ESBI – Internationalisation in Action, In: G. Gallagher ed., Corporate Strategy for Irish Companies, Text and Cases (2nd Ed.) Dublin: Chartered Accountants Ireland, pp. 514-20
Kelliher, F., 2011, Interpretivism and the pursuit of research legitimisation: an integrated approach to single case design, In: A.Bryant ed., Leading issues in business research methods, UK: Academic Publishing International, pp. 44-61
Kelliher, F., O’Riordan, C., 2010, Partnership in Practice - The CEO in Residence Programme at Waterford Institute of Technology. Runner Up - National Management Case Study Competition, 2010 -European Case Clearing House
O’Riordan, C., Kelliher, F., 2010 F.L.I. Environmental – Innovating the Green Market, In: C. O’Riordan & P. Lynch (eds), Managerial Challenges in Irish Organisations, Ireland: Blackhall Publishing
Kelliher, F., O’Riordan, C., 2010, The National Roads Authority – Connecting a Nation, In: C. O’Riordan & P. Lynch (eds), Managerial Challenges in Irish Organisations, Ireland: Blackhall Publishing
O’Riordan, C., Kelliher, F., 2008, ESB International – a bright future, In: J.A. Cunningham & D.G. Harrington (Eds), Irish Management 2.0: New Managerial Priorities in a Changing Economy, Ireland: Blackhall Publishing
Conference Proceedings, Poster Presentations, Workshops and Case Studies
Authored/ co-authored 80+ papers, posters & case studies at national and international conferences and symposiums, including:
Management: Academy of Management; Irish Academy of Management; IMP; European Foundation of Management Development (EFMD); Developing Leadership Capability; IFASM
Research: EdNib Research Methods for Business and Management Studies; Action Research
Small Firm/ Tourism: Institute of Small Business & Entrepreneurship (ISBE); Transnational Entrepreneurship; Tourism Education Future Initiatives (TEFI); EuroChrie; Tourism and Hospitality Research in Ireland (THRI); BEMTUR (Business, Economics, Management and Tourism); International Tourism Entrepreneurship; Tourism Development & Management; International Society of Travel & Tourism Education (ISTTE)
Teaching and learning: World Conference on Learning, Teaching & Educational Leadership; National Academy for the Integration of Research, Teaching & Learning (NAIRTL); Learning Innovation Network (LIN)