Professor of Management Practice, Chair RIKON research group, Professor (partner faculty) - Shanghai University, China
Business - Management And Organisation
+353 0 51845602
e12a 1977 - Business Building
Professor of Management Practice, WIT and Professor of Innovation and Entrepreneurship Shanghai University China. I lecture in management practice, leadership, change and innovation. An experienced principal investigator (PI), research supervisor and mentor, I specialise in action research and longitudinal interpretive case methods. I study management capability development in small and medium sized enterprise (SME) with a particular interest in rural business and have engaged with over 1200 SMEs through my research. I am chair of the RIKON research group, who have secured over €10m in research funding since 2007, enabling significant longitudinal research projects. A Fulbright alum, I work closely with colleagues in Ireland, UK, Canada and USA on a number of funded research projects. I regularly contribute to management theory through publication in top tier international journals and contribute to the wider academic and practice communities.
Chair & Senior Researcher, RIKON Research Group, WIT, Ireland
Founding member & senior researcher of the Research in Innovation, Knowledge, Organisations and Networks (RIKON) group; identified as an emergent research area in the South East Institutes’ joint submission to the HEA (2012) and as a key research group in the innovation in services and business processes (IOT Ireland website, 2013). RIKON has secured over €10m in funding, has engaged with over 1200 SMEs and has over 30 research students, consultants and colleagues working within the group, alongside three postdoctoral researchers, a research fellow and seven senior researchers. Notably, RIKON is one of the country’s leading facilitators of Enterprise-Ireland supported Innovation Vouchers and has liaised with over 350 new and small companies to help them develop their innovation capabilities, growth strategies and business management functions.
As a management practice specialist, I have been PI, country lead and senior academic on research projects focused on management capability development in SMEs, representing close to €1m in direct research funding since 2006. Funding authorities include; US Federal Reserve, Fulbright, INTERREG and Failte Ireland (National Tourism Development Authority). As chair of RIKON, I help lead a team of researchers and students who work closely with academic and business leaders in the design and delivery of innovative research interventions, and in the exploration of new approaches to capability development and management practice.
Supervisor and mentor on student research projects that have generated over €800,000 in funding since 2008. Supervised 20 research students to successful completion, including 9 PhDs and 7 DBAs. Currently on the supervisory team of 6 PhD candidates. Mentor to Marie Curie- Irish Research Council Elevate Postdoctoral Fellow (2014-18).
Published in top International peer-reviewed journals including, Tourism Management (4 star ABS Guide 2018), Production Planning and Control (3 star), the Journal of Business Ethics (3 star) and the Journal of Small Business and Enterprise Development (2-3 star).
RG impact factor 21.68, Scopus H-Index 15, Scopus i10 Index 21, 1149 citations (Google Scholar); 29,191 eBook downloads, in top 5% Palgrave McMillan eBook downloads in 2018.
38 international journal publications including three 4 star publications (ABS Guide 2018); 3 books; 21 book chapters; 13 teaching case studies in management, 100+ conference papers.
Research funding/ key research projects
Contributed to the securing of €6m+ research funding and a further €2m commercial funding through the RIKON research group in the last decade, encompassing senior academic roles in INTERREG, SFI and Failte Ireland research projects and as researcher/ research supervisor/ mentor on Irish Research Council, IOTI, Failte Ireland, Strand 1, NAIRTL, Enterprise Ireland and Royal Irish Academy-funded projects.
Key research projects
Publication / Conference Peer Review
Professor of Management Practice, Waterford Institute of Technology, Ireland
Lecture in leadership, management practice, innovation and change at postgraduate and executive level at WIT and Innovation and Entrepreneurship at Shanghai University China. Delivered management practice modules and master classes at the University of Missouri and Michigan State University (USA), Memorial University Newfoundland and the Universities of Guelph, Wilfrid Laurier, and Waterloo (Canada), Grand École (France), SDA Bocconi School of Management (Italy), University of Ulster (UK) and at Trinity College, Dublin City University and National University of Ireland Galway (Ireland).
Previously Assistant Lecturer (2000-2003) and Lecturer in Management (2003-2007), WIT School of Business.
Professor, Shanghai University (SHU), China, 2011-current [partner faculty]
MBA SHU lecturer, specialising in Business Entrepreneurship Planning and Strategic Business Development. Engage with nascent entrepreneurs at the SHU Technical Park, Shanghai facilitating growth strategy planning and business development, liaise with Enterprise Ireland (China),.
Led the development of three key programs at the WIT School of Business; the Doctorate in Business Administration (DBA), the MBS in Change Management and the BSc in Retail Management. Each program was the first of its kind in Ireland, adopting the principles of best international practice and two were shortlisted at the gradireland annual program awards in 2010 (MBS in Change Management) and 2016 (DBA). Designed and co-manage the MBA organisational change program wherein we engage executives in work-based action research projects to help embed new knowledge in their organisations; guided 60+ MBA and MBS in Change action research projects to successful completion. Program development board member responsible for management practice and methodology modules on 18 separate undergraduate and postgraduate programs across the Institute.
Scholarly activity in Teaching & Learning
PI/ academic lead on a number of teaching and learning research projects including an entrepreneurial education growth hub project, a cross-institutional collaborative project studying small firm employee network capability development and three separate National Teaching and Learning Forum projects, focused on the dissemination of knowledge relating to the delivery of management practice programs using online simulation and blended learning tools. Intrinsically involved in the design and delivery of a range of research-informed executive and SME management practice programs, often in liaison with government and industry partners.
MBS in the Management of Change (Executive Masters Programme) shortlisted for the Postgraduate Course of the Year - Business, gradireland Graduate Recruitment Awards, 2010
Pursued a successful International career in project management/ consultancy, specialising in large-scale information system installations in the banking and retail sectors in Europe, North and South America, Canada, the Middle East and Australia (1988-2000);
Fujitsu ICL International Excellence Award, 1999 in recognition of achievements in establishing a Managed Service Department in Ireland.
External examiner for 11 PhD and DBAs at; Liverpool University (3), University of Chester (2), University of Waikato New Zealand (1), Maynooth University (1), Technological University Dublin (1); Munster Technological University (2); NUI Galway (forthcoming).
External examiner on the MBA program at University of Ulster. Previously an external examiner at University of Chester (Professional Doctorate and DBA programs) and MBS programs at University of Limerick, Technological University Dublin, Munster Technological University.
Board & Committee Membership
O’Riordan, C., Kelliher, F., Flood, P., Higgs, M. (eds). 2019. Outsider Leadership: Insights and Interviews from Business Leaders. Palgrave Macmillan, UK.
Dempsey, D., Kelliher, F. (eds). 2017 Industry Trends in Cloud Computing: Delivering revenue models for software as a service. Palgrave Macmillan, UK.
Kelliher, F., Reinl, L. (eds). 2014, Green Innovation and Future Technology: Engaging Regional SMEs in the Green Economy. Palgrave Pivot, UK.
Kelly, N., Kelliher, F. 2021. Mining for silver: The role of micro-firm adaptive strategizing capabilities in harnessing senior tourism, Small Enterprise Research. Ahead of Print https://doi.org/10.1080/13215906.2021.1967777.
Fleming, D., Kelliher, F. 2021. Can we mend fences? A Model of Recovery Processes of SME Business-to-Business Relationships, Journal of Business and Industrial Marketing. Ahead of Print https://doi.org/10.1108/JBIM-11-2020-0514.
Kelly, N., Kelliher, F., Power, J., Lynch, P. 2020. Unlocking the niche potential of senior tourism through micro-firm owner-manager adaptive capability development, Tourism Management, 79, 104081.
Kelliher, F., Mellett, S., Harrington, D. 2020. Enablers of green innovation in the micro-firm – perspectives from Ireland and Canada. Journal of Small Business & Entrepreneurship. DOI: 10.1080/08276331.2020.1789826.
Doyle, L., Kelliher, F., Harrington, D. 2020. Multi-level Learning in Public Healthcare Medical Teams: The Role of the Social Environment, Journal of Health Organisation and Management. 35(1), 88-105.
Kelliher, F., Murphy, M., Harrington, D. 2020. Exploring the role of goal setting and external accountability mechanisms in embedding strategic learning plans in small firms. Journal of Small Business and Enterprise Development, 27(3), 449-469.
Kelliher, F., McAdam, R. 2018. Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting. Production Planning and Control - The Management of Operations. 29(16), 1321-1331.
Kelliher, F., Reinl, L., Johnson, T.G., Joppe, M. 2018. The role of trust in building rural tourism micro firm network engagement: a multi-case study. Journal of Tourism Management, 68, 1-12.
Kelliher, F., Kearney, A., Harrington, D. 2018. Managing innovation in the hospitality micro firm: a framework for sensing, seizing and reconfiguring dynamic capabilities. Hospitality & Society, 8(2), 159-178.
Mellett, S., Kelliher, F., Harrington, D. 2018. Network Facilitated Green Innovation Capability Development In Micro-Firms. Journal of Small Business and Enterprise Development, 25(6), 1004-1024.
Kearney, A., Harrington, D., Kelliher, F. 2018. Strategizing in the micro firm: A ‘strategy as practice’ framework. Industry and Higher Education, 33(1): pp. 6-17.
Kearney, A., Harrington, D., Kelliher, F. 2018. Executive capability for innovation: The Irish seaports sector. European Journal of Training & Development, 42(5/6), 342-361.
Kelliher, F., Byrne, S. 2018. The thinking behind the action (learning): reflections on the design and delivery of an executive management program. Journal of Work-Applied Management, 10 (1), 35-49.
McCaffrey, D., O’Riordan, C., Kelliher, F. 2018. The mediating role of medical professionalism on financial self-interest GPs. British Journal of General Practice, 68(1).
O’Toole, T., Kelliher, F., Harrington, D. 2017. Editorial, Irish Journal of Management, Special issue: Performance Innovation in a Recovering Economy, 36(1), 1-3.
Kearney, A., Harrington, D., Kelliher, F. 2017. Managerial capability for innovation for micro-firms: Integrating theory with empirical evidence. Irish Journal of Management, Special issue: Performance Innovation in a Recovering Economy, 36(1), 49-59.
Galavan, R., Harrington, D., Kelliher, F. 2016. Reconsidering the Rigor Relevance Gap: The Need for Contextualised Research in Risk Societies. Irish Journal of Management, 35(2), 159-164.
Fleming, D., Lynch, P., Kelliher, F. 2016. The process of evaluating Business to Business relationships facing dissolution. Industrial Marketing Management, 58, 83-93.
Doyle, L., Kelliher, F., Harrington, D. 2016. How multi-levels of individual and team learning interact in a public healthcare organization: a conceptual framework. Action learning: Research and Practice, 13(1), 10-22.
Reinl, L., Kelliher, F. 2015. Transforming tourism micro firm practitioner learning: Exploring the road to a sustainable learning community. Journal of Teaching in Travel and Tourism, 15:3, 278-293.
Reinl, L., Owens, E., Kelliher, F., Harrington, D. 2015. Facilitating cross-border knowledge exchange among rural micro-firms: a community of practice perspective. International Journal of Entrepreneurship and Innovation. 16(3), 183-195.
Kelliher, F., Reinl, L., 2014. Learning in Action: Implementing a facilitated learning programme for tourism micro-firms, Irish Business Journal, 9(1), 5-16.
Kelliher, F., 2014. Just do it: Action learning as a catalyst for reflective practice on an MBA programme. Procedia - Social and Behavioral Sciences, 141, 1275-1280
Reinl, L., Kelliher, F., 2014, The social dynamics of micro-firm learning in an evolving learning community, Journal of Tourism Management, 40(Feb), 117-125
Roche, C., Kelliher, F. 2014, Giving 'best advice': Proposing a Framework of Community Pharmacist Professional Judgment Formation. Pharmacy, Special Issue: Rural and Regional Pharmacy Education and Leadership, 2, 74-85
Kearney, A., Harrington, D., Kelliher, F., 2014, Exploiting managerial capability for innovation in a micro-firm context, European Journal of Training & Development, 38(1/2), 95-117
Dunne, E., Kelliher, F., 2013, Learning in Action: Creating a community of inquiry in a healthcare organization, Action Learning: Research and Practice, 10(2), 148-157
Kelliher, F., Aylward, E., 2013, Rural Enterprise Network Engagement – the challenges and benefits of achieving balance in action, Enterprising Matters, ISBE, June
Kelliher, F., Reinl, L., 2011, From facilitated to independent Tourism Learning Networks: Connecting the Dots, Tourism and Hospitality Planning & Development; Special Issue, Researching Tourism Entrepreneurship: Multiple worldviews, voices and trusts, 8(2): 185-197
Reinl, L., Kelliher, F., 2010, Cooperation in Context - The learning relationships amongst stakeholders within a small firm learning network, International Journal of Entrepreneurship and Innovation, 11(2): 141-50
Kelliher, F., Harrington, D., Galavan, R., 2010, Spreading Leader Knowledge: Investigating a participatory mode of knowledge dissemination among management undergraduates, Irish Journal of Management, 29(2): 107-25
Kelliher, F., Reinl, L., 2009, A resource based view of micro-firm management practice, Journal of Small Business and Enterprise Development, 16(3): 521-32
Kealy, A., Kelliher, F., 2009, An investigation into Internet users’ perception regarding the data privacy policies of virtual companies operating in Ireland, International Journal of Automation Austria, 17(2): 95-109
Kelliher, F., Foley, A., Frampton, AM, 2009, Facilitating small firm learning networks in the Irish Tourism Sector, Journal of Tourism and Hospitality Research, 9(1): 80-95
Roche, C., Kelliher, F., 2009, Exploring the patient consent process in Community Pharmacy practice, Journal of Business Ethics, 86 (1): 91
Kelliher, F., 2007, Real world in a classroom, National Academy for the Integration of Research and Teaching and Learning, Annual Report: 56-7
Kelliher, F., 2007, Small firm cooperative constructs: addressing industry power relationships, Journal of Small Business & Enterprise Development, 14(3): 501-13
Kelliher, F., Henderson, J.B., 2006, A learning framework for the small business environment, Journal of European Industrial Training, 30(7): 512-28
Kelliher, F. 2006, An analysis of the impact on employee learning of a critical incident in the micro-firm environment, PhD Thesis, Queen’s University Belfast, April
Foley, A., Harrington, D., Kelliher, F., 2006, How learning networks can bridge the training gap, Decision, 11(2): 10-15
Kelliher, F., 2005, Interpretivism and the pursuit of research legitimisation: an integrated approach to single case design, The Electronic Journal of Business Research Methodology, 3(2):123-32.
Book Chapters/ Case studies
Kelliher, F. (forthcoming) Qualitative case study research methods in supply chain management. In: A. Soares & S.J. Childe (eds). Handbook of Research Methods on Supply Chain Management, Edward Elgar Publishing, UK.
O’Meara, M. and Kelliher, F. 2021. In: C. Machado and J.P. Davim (eds). Knowledge Management and Learning Organisations, Springer, Switzerland, pp. 25-50.
Murphy, M., Kelliher, F., Harrington, D. 2019. Exploring the perceived impact of strategic learning plans on growth-focused small service firms. In: D. Higgins, P. Jones & P. McGrown (eds). Creating Entrepreneurial Space: Talking through Multi voices, reflections on emerging debates. Contemporary Issues in Entrepreneurship Research (Vol. 9a), Emerald Book Series, UK, pp. 157-175.
Aylward, D., Reinl, L., Kelliher, F., 2018. Micro-firm learning communities in rural tourism: a multi-case study. In U. Hytti, R. Blackburn & E. Laveren (eds). Entrepreneurship, Innovation and Education - Frontiers in European Entrepreneurship Research (in association with the ECSB). Edward Elgar Publishing, UK, pp. 41-59.
Kelliher, F., Aylward, E., Reinl, L., 2014, The impact of knowledge hoarding on micro-firm learning network exchange. In: C. Machado & J.P. Davim (eds) Transfer and Management of Knowledge (Cognitive Science and Knowledge Management Series), ISTE Ltd and John Wiley & Sons, pp. 1-20.
Kelliher, F., Aylward, E., Lynch, P., 2014, Exploring rural enterprise: The impact of regional stakeholder engagement on collaborative rural networks. In: C. Henry & G. McElwee (eds) Exploring Rural Enterprise: New Perspectives on research, policy & practice (Contemporary Issues in Entrepreneurship Research, Vol. 4) Emerald Group Publishing Limited, pp.35 – 57
O’Riordan, C., Kelliher, F., 2011, ESBI – Internationalisation in Action, In: G. Gallagher ed., Corporate Strategy for Irish Companies, Text and Cases (2nd Ed.) Dublin: Chartered Accountants Ireland, pp. 514-20
Kelliher, F., 2011, Interpretivism and the pursuit of research legitimisation: an integrated approach to single case design, In: A.Bryant ed., Leading issues in business research methods, UK: Academic Publishing International, pp. 44-61
Kelliher, F., O’Riordan, C., 2010, Partnership in Practice - The CEO in Residence Programme at Waterford Institute of Technology. Runner Up - National Management Case Study Competition, 2010 -European Case Clearing House
O’Riordan, C., Kelliher, F., 2010 F.L.I. Environmental – Innovating the Green Market, In: C. O’Riordan & P. Lynch (eds), Managerial Challenges in Irish Organisations, Ireland: Blackhall Publishing
Kelliher, F., O’Riordan, C., 2010, The National Roads Authority – Connecting a Nation, In: C. O’Riordan & P. Lynch (eds), Managerial Challenges in Irish Organisations, Ireland: Blackhall Publishing
O’Riordan, C., Kelliher, F., 2008, ESB International – a bright future, In: J.A. Cunningham & D.G. Harrington (Eds), Irish Management 2.0: New Managerial Priorities in a Changing Economy, Ireland: Blackhall Publishing
Publications (non-peer reviewed)
Kelliher, F. 2018. Nurturing our knowledge base for future innovation. In: B. Mooney (ed.) Ireland’s Yearbook of Education 2018-2019, Dublin: Education Matters, pp. 412-417.
Kelliher, F. 2017. If we reap what we sow, is it time to rethink the basic: applied research debate? Irish Research Council News, 8th Nov. [online] Available at: http://research.ie/2017/11/08/2390/
Groshong, L., Kelliher, F., Curran, M-C. 2016. Waterford Greenway Research Report, RIKON Research Group, WIT.
Kelliher, F., Aylward, E. 2013. Rural Enterprise Network Engagement – the challenges and benefits of achieving balance in action, Enterprising Matters, ISBE, June.
Kelliher, F. 2007. Real world in a classroom, National Academy for the Integration of Research and Teaching and Learning, Annual Report: 56-7.
Foley, A., Harrington, D., Kelliher, F. 2006. How learning networks can bridge the training gap, Decision, 11(2): 10-15.
Kelliher, F. and Reinl, L. 2019. Rapporteurs, Rural Conversations, Royal Irish Academy and Department of Rural and Community Development, Ireland, RIA, Sept.
Groshong, L., Kelliher, F., Curran, M-C. 2016. Waterford Greenway Research Report, Waterford County Council, Ireland.
Holohan, J., Kelliher, F. et al., 2012. Senior tourism strategy for Ireland’s South East Report, Failte Ireland.
Expert Panel/ Plenary Sessions
Kelliher, F. 2019. Facilitator, Synergy session - Kick-starting innovation in rural communities: stories from Ireland, Harris Centre, Memorial University Newfoundland Canada, June 26
Kelliher, F. 2019. Facilitator, ‘Conducting and publishing applied research’, British Academy of Management Knowledge and Education, University of Ulster, May 21
Kelliher, F. 2019. Facilitator, ‘Building vibrant and sustainable communities in rural Ireland’, Royal Irish Academy Rural Conversations Series, Waterford Institute of Technology, April 4
Kelliher, F. 2018. Panel Discussion Chair, ‘The evolving smart landscape, priorities and possibilities for the Waterford Greenway’, Tourism Hospitality Research in Ireland Conference (THRIC) 2018, Waterford Institute of Technology, Ireland, June 17-19
Kelliher, F. 2018. Plenary session presenter, ‘Developing Relationships and Creating Networks’, Babson Conference, Waterford Institute of Technology, Ireland, June 6-9
Kelliher, F. 2018. Presenter, ‘Facilitating micro firm rural network engagement – building rural community of practice, Research Sparks, Waterford Institute of Technology, Feb 22
Kelliher, F. 2016. Plenary session presenter, ‘Exploring and Challenging the Relationships between Theoretical Perspective and Research Design’, 11th Annual Doctoral Conference, Northern Advanced Research Training Initiative (NARTI), Sheffield University, Sept 13-14
Kelliher, F. 2016. Plenary session presenter, ‘Experiences on the use of company-based projects with MBA candidates as a catalyst for reflective practice’, National Forum Seminar Series, Sligo Institute of Technology, Apr 29
Kelliher, F. 2015. Roundtable contributor, ‘Female Leaders in Higher Education’, chaired by Prof. Louise Richardson, Vice Chancellor Oxford University, Royal Irish Academy, Nov 5
Kelliher, F. 2015. Symposium panel member, ‘Working to incorporate sustainable business & responsible development themes in classrooms’, Irish Academy of Management Conference, NUI Galway, Sept 2-4
Kelliher, F. 2015. Expert panel member, ‘Fostering place-based Tourism development in Ontario's rural communities’, Ontario Ministry of Agriculture, Food and Rural Affairs, Canada, May 27
Kelliher, F. 2015. Researcher career development the RIKON way: engaging industry and academia (co-delivered with L. Reinl), PhD Speaker Series, College of Business & Economics, University of Guelph, Canada, University of Guelph, Canada, March
Kelliher, F. 2014. A multi-sensory approach to the eLearning classroom (co-delivered with C.Roche). Research Lecture Series, LINK Group, DCU, Ireland
Kelliher, F. 2011. The role of an Irish academic. Research Lecture Seminar Series, Memorial University Newfoundland, Canada, Oct-Nov
Kelliher, F. 2010. Transnational entrepreneurship: the Irish case. Research Lecture Series, NeXt research group, Wilfrid Laurier University, Canada
Holden, M.T., Lynch, P., Foley, A., Frampton, AM, Kelliher, F. 2008. Tourism Learning Networks. International Society of Travel and Tourism Educators (ISTTE) Workshop, Dublin
Kelliher, F. 2008. Micro-firm learning: the case of the community pharmacist. Research Lecture Series, NeXt research group, Wilfrid Laurier University, Canada
Kelliher, F. 2006. Competing as a micro-firm. Research Seminar Series, SDA Bocconi School of Management, Milan, Italy
Conference Proceedings, Poster Presentations, Workshops and Case Studies
Authored/ co-authored 80+ papers, posters & case studies at national and international conferences and symposiums, including:
Management: Academy of Management; Irish Academy of Management; Industrial Marketing and Purchasing Group (IMP); European Foundation of Management Development (EFMD); Developing Leadership Capability; IFASM
Research: EdNib Research Methods for Business and Management Studies; Action Research
Small Firm/ Tourism: Institute of Small Business & Entrepreneurship (ISBE); Transnational Entrepreneurship; Tourism Education Future Initiatives (TEFI); EuroChrie; Tourism and Hospitality Research in Ireland (THRI); BEMTUR (Business, Economics, Management and Tourism); International Tourism Entrepreneurship; Tourism Development & Management; International Society of Travel & Tourism Education (ISTTE)
Teaching and learning: World Conference on Learning, Teaching & Educational Leadership; National Academy for the Integration of Research, Teaching & Learning (NAIRTL); Learning Innovation Network (LIN)