This one year level 8 degree programme is both challenging and intensive and can be taken full time over two semesters or part time over three semesters.

The full-time mode will run on Tuesday and Wednesday evening from 3pm to 10pm and the part-time mode will run on the same evenings from 6pm to 10pm, but over three semesters.
 

Note: In the part-time mode, three of the modules listed above would be undertaken in the third semester.

The modules are delivered using blended and traditional delivery modes. The first semester leads graduate students through a series of tools and techniques to design, deliver and evaluate service innovation projects.

The second semester focuses on developing the competencies and skills of our participants in terms for the identification and implementation of service innovation process and practices in an industry setting.

A particular feature of this course is the service innovation capstone project where the skills and knowledge developed in the programme will be showcased

Entry Requirements

At a minimum for students to be accepted on the Higher Diploma in Business in Service Design and Innovation, the current standard entry criteria are as follows:

• Applications must hold at least a Level 8 qualification or equivalent qualification.

• Prior work or industrial experience may be considered when short listing applicants. The programme will conform to the standard WIT postgraduate recruitment policies with regard to accreditation of prior learning.

• Applicants whose first language is not English must submit evidence of competency in English, please see WIT's English Language Requirements for details.

Fees

Programme fee details are available on the Postgraduate Fee Schedule displayed on our website at www.wit.ie/pgfees

How to Apply

Applications for this programme are made online by going to www.pac.ie

   Postgraduate Business user guide on making an application through PAC

Ongoing Industry Body Consultations: Service Cluster Ireland, Enterprise Ireland, Failte Ireland, the Industry Research and Development Group and South East Chambers of Commerce. These industry bodies have access to most of the potential employers of service developers in Ireland and are continuously providing insight into industry needs and potential employment opportunities.

Industry Consultations: This programme is very industry-led and there is significant company interaction not only in the ongoing design of the course but also in the delivery of the course to our participants

(i) Industry professionals participate in a series of formal and informal one-to-one mentoring sessions with participants to provide guidance on the course and job recuritment.

(ii) Through the Live Lab Projects students engaged with over 35 companies (such as Bulmers, Coilte, RTE, ABS, Waterford City Council, Hook Lighthouse) across numerous industry from Manufacturing, Services, Tourism, Charity, Media, IT and many more.

(iii) Guest Speakers and industry workshops.

(IV) RIKON - The School of Business has a service innovation and design research centre called RIKON which has conducted over 400 service innovation and design projects in the last three years and has worked with over 1100 companies since its establishment.

International Consultations: Service innovation is very export-led. To facilitate service innovation requirements and employment opportunities, there is significant interaction with Service Cluster Denmark, ServLab Fraunhoffer and we have make contact with 10 other international service innovation centres across Europe. WIT has a memorandum of understanding with these bodies to provide us with informative insights in to the educational and content requirements of potential international employers.

The Higher Diploma in Business in Service Design and Innovation also provides participants with the opportunities to progress to level 9 and 10 postgraduate qualifications.

Student Testimonial

“My studies equipped me fully with the skills, knowledge and attitude to enter the modern workplace. Working on Individual Assignments and Group Projects during my studies helped me to develop and grow academically. I learned to work on my own initiative and I was also educated and trained on the importance of working within a team structure and environment. This has stood well to me in the modern workplace.  The Lecturers could not have been more supportive, nurturing and diligent in assisting me in every aspect throughout the different modules during my time at WIT. There is a holistic approach and culture from the staff within WIT towards its students that makes it stand out on its own as a superb Educational Institute.  Staff members from WIT have kept in touch with me after I had finished my studies. WIT has a genuine interest in your educational and professional progression and is a very proud Institute. I would not have had my career progression without my education at WIT. I would not hesitate to recommend WIT to any student”.     

Jeremy Cullen, Local Enterprise Office Roscommon: Local Enterprise Executive 

Course Leader(s)

Dr Pat Lynch

Phone:051 302424

Email: [email protected]

Prof Denis Harrington

Phone:051 302427

Email: [email protected]

Ask a Course Question

If you need to contact the course leader directly, please use the email address listed above.

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