Graduate Desktop Systems Specialist

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Company Name


Job Hours

Full Time

Target Discipline

IT and Telecoms

Company Address


Operating Sector

IT and Telecoms

Qualification Level

Honours Degree

Job Description

Graduate Desktop Systems Specialist, Dublin

Start your future today

Workday’s enterprise cloud applications for finance and HR are disrupting the global software industry. Our applications are infinitely flexible, extremely intuitive, and incredibly powerful. We have a 98% customer satisfaction rating, the highest of any major enterprise software provider. More than 1,000 organisations worldwide, ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

In 2016, Workday was voted the #2 Best Place to Work in Ireland. We work hard, and we’re serious about what we do at Workday. But we like to have a good time too. In fact, we run our company with that principle in mind every day: one of our core values is fun.

Job Description:

Workday is seeking a Desktop Systems Specialist to join our growing EMEA IT service delivery and support team. Based in Dublin, the ideal candidate will have a deep interest in solving complex technical problems, and will be keen to build their experience across a wide range of systems running on modern, enterprise grade IT infrastructure.

The successful candidate will be able to work autonomously, but will also be able to function as part of a dynamic team, and will be adept at shifting between analyzing and solving user’s problems and contributing to enhancement projects across a variety of disciplines, such systems, networks, and AV engineering.

Required Experience:

●      Completed a degree in Computing/ Technology

●      Understanding of Enterprise IT systems, client hardware, and software systems

●      Experience working with both Windows and Apple hardware and software

●      Solid knowledge of networks including Wireless Networking, Ethernet, and TCP/IP fundamentals.

●      Understanding of video conferencing technology

●      Familiar with client imaging and build solutions for Windows, and OSX and client management tools such as BigFix, and JAMF

●      Understanding of VoIP telephony and voice/data cabling

●      Knowledge of printers and print servers

●      Understanding of Windows server, Active Directory, DNS, DHCP

●      Understanding of virtualization, storage solutions


●      Provide technical support to Workday staff at the Dublin office walk-up support bar

●      Build, configure, and deploy Windows and Apple laptops, using enterprise imaging applications

●      Manage IT assets and inventory using service management tool, ServiceNow

●      Provide technical assistance to Workday staff on Cisco UC and AV infrastructure

●      Assist Workday engineers on Systems, Network and AV engineering projects


Career Development with Generation Workday

The next generation of talent will further fuel Workday’s success. This is why we actively seek the best and the brightest students and graduates to join Generation Workday, a career development programme uniquely designed to develop our future leaders. Launch your career with an opportunity that connects you to a strong network, enables you to do your best work, actively supports your career and places an emphasis on fun.


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