Multilingual Lead Generation Contact Centre Agents

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Company Name

IDG Communications/TA IDG Direct

Job Hours

Full Time

Target Discipline

Retail, Sales and Customer Services

Company Address

Mezzanine Floor, Millennium House, Great Strand Street, Dublin 1

Company Email

[email protected]

Operating Sector

Customer Service, Retail, Sales and Buying

Company Website

Click to Here View

Qualification Level

Degree


Job Description

Multilingual Lead Generation Contact Centre Agents

  • We are currently looking for a highly motivated, enthusiastic, and organised candidate to join our awesome team!
  • Excellent start for individuals seeking opportunities within the IT industry!
  • Full-Time and Part-Time contracts positions with excellent rates €€€€!
  • A growing company with excellent prospects for career development!
  • Get paid for referring a friend to IDG Direct!
  • Great location and work life balance!

English - French – German – Russian – Japanese – Mandarin

Can you speak one or more of the languages above?
We would like to hear from you!

The Company - We are not your typical call centre!

IDG Direct is a dynamic and fast growing telemarketing, and research Company providing demand generation services to the IT industry. The operation currently employs 320 multilingual agents, and is forecast to continue to grow. Our telemarketing agents make 5.2 million telemarketing and research calls to over 120 countries. Our language profile continues to increase, we are currently offering over 30 languages. The operation is international, covering several time zones.

The successful applicant will be:

  • Representing, and branding IDG services by making professional outgoing calls to prospective clients.
  • Involved in research and building customer’s interests in the services, and products available.
  • Engaging the client on calls to share information and conducting surveys will also be a key part of your role.
  • Gathering and recording accurate client details, and maintaining/updating/completing databases as new information is gathered.
  • Responsible for completing thorough updates and hand-overs with team members/team leaders and contributing to projects, and process improvements.


The ideal candidate will meet the following selection criteria:

  • Have a strong Leaving Certificate, or equivalent
  • Having a Third Level Qualification would be highly desirable
  • Evidence of success with customers in telemarketing and/or in sales
  • Previous call centre experience, particularly with cold calling outbound calls would be an advantage
  • Proven experience working with Microsoft Office package i.e. Excel, Word, and Outlook
  • Have excellent phone etiquette with clear, and confident communication skills
  • Be a team player, who can work in a heavily target driven environment with strict targets and deadlines
  • Have a high level of initiative, and multi-tasking ability
  • Excellent verbal and written English


Don’t waste any time, and apply NOW!
 

How To Apply

CV and covering letter by email